Last Updated: 14 November 2025
Saaz-e-Kashmir (“we”, “our”, “us”) is committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Company Information
Brand Name: Saaz-e-Kashmir
Address: Paramount Hills, Hyderabad, 500008
Email: info@saazekashmir.com
Phone: +91 8985731800
2. Information We Collect
We collect personal and non-personal information when you interact with our website.
a) Personal Information
We may collect the following data:
- Name
- Email address
- Phone number
- Billing address & shipping address
- Payment details (processed through secure payment gateways — we do not store card info)
- Order history
b) Automatically Collected Information
When you browse our website, we may gather:
- IP address
- Browser type & device information
- Pages visited & time spent
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send important order updates and confirmations
- Provide customer support
- Improve website performance and user experience
- Send marketing emails or promotions (only with your consent)
- Prevent fraud, unauthorized activity, or security breaches
4. Sharing Your Information
We do not sell your personal data. However, we may share it with trusted partners to operate smoothly:
- Delivery & courier partners
- Payment gateways (Razorpay, Cashfree, Stripe, etc.)
- Marketing and analytics tools (Meta, Google Analytics, etc.)
- Website hosting and maintenance providers
Each partner follows strict data protection guidelines.
5. Cookies & Tracking Technologies
Cookies help us:
- Improve site speed and functionality
- Remember your preferences
- Show relevant product recommendations
- Analyze website usage
You can disable cookies anytime from your browser settings.
6. Email Marketing & Communication
If you sign up using your email or place an order, you may receive:
- Order updates
- New arrivals
- Festive offers or discounts
- Brand stories and product updates
You can unsubscribe anytime by clicking “Unsubscribe” at the bottom of our emails.
7. Data Security
We use advanced security measures to protect your information:
- SSL encryption
- Encrypted payment processing
- Restricted access to personal data
However, no online method is 100% secure, though we do our best to protect all data.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing messages
- Disable cookies
- Request a copy of your stored information
To make a request, email us at info@saazekashmir.com.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
10. Children’s Privacy
We do not knowingly collect information from anyone under the age of 13.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be updated on this page with a revised “Last Updated” date.
12. Contact Us
For privacy-related queries or requests, contact:
📍 Address:
Paramount Hills, Hyderabad, 500008
📧 Email:
info@saazekashmir.com
📞 Phone:
+91 8985731800